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Australian High Commission, Port Louis

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Temporary Office Closure

The Australian High Commission office in Port Louis is temporarily closed to the public with the exception of consular, passport, and notarial services if required and by appointment only. You can contact the office and request an appointment by sending an email to: ahc.portlouis@dfat.gov.au

Office hours are Monday to Friday from 8.00am to 4.00pm Tel: +230 202 0160.

Health, hygiene and social distancing measures are in place at the High Commission for staff and visitors.

Australians can call +61-2-6261 3305 from overseas for 24 hour emergency consular assistance.

We encourage Australians to register for updates on the Smartraveller website and to follow us on Facebook and Twitter for updated local information.

Coronavirus (COVID-19) Travel Advisory Updates

Australian Government Travel Advice for Australian travellers

We now advise all Australians: do not travel overseas at this time. This is our highest level of travel advice. If you are already overseas and wish to return to Australia, we recommend you do so as soon as possible by commercial means. Only Australian citizens, permanent residents and immediate family members can travel to Australia. All travellers arriving in Australia will be required to undertake a mandatory 14-day quarantine at designated facilities (eg. a hotel) in their port of arrival. Australian citizens and Australian permanent residents are restricted from travelling overseas. Travel restrictions are subject to change. Some exemptions are in place. Please check the Australian Department of Home Affairs website regularly.

As the situation on COVID-19 remains fluid and continues to evolve, we encourage Australians to subscribe for updates from the Australian Department of Foreign Affairs and Trade’s Smartraveller website. Stay in close contact with your airline, travel, or tour operators. For Australians who can’t or don’t want to leave, follow advice of local authorities and minimise your risk of exposure to COVID-19. You can register your details and location with the Australian High Commission via email: ahc.portlouis@dfat.gov.au so that we can remain in contact, including if we become aware of future unscheduled commercial flight departures. Please provide the following details when emailing us:

-    Full Name, Date of Birth, Passport Details
-              Citizenship or Australian Residency Status
-              Contacts (Email and Phone)
-              Location and Accommodation Details
-              Names and relationship of other travelling companions (if applicable)

Stay informed - Australian Government updates

- Travel Advice Mauritius

- Travel Advice Seychelles

- Travel Advice Madagascar

- Coronavirus (COVID-19)

- COVID-19 - Australian Department of Health information for international travellers

- Coronavirus and international cruises

Stay informed - Country Information issued by local Governments

NB. Measures in country can change at short notice.

- Mauritius: Ministry of Health and Wellness , Government of Mauritius Portal , Be Safe Moris, Mauritius Police Force, Passport and Immigration Office, Airport Terminal Operations Ltd , Mauritius Tourism and Promotion Authority, Business Mauritius

- Seychelles: Department of Health, Department of Foreign Affairs, Seychelles International Airport, Seychelles Civil Aviation Authority, Immigration and Civil Status Seychelles, Seychelles Tourism Board

- Madagascar: Ministry of Foreign Affairs , Ministry of Transports, Tourism and Meteorology , Ravinala Airports (Manager of Ivato Airport and Nosy Be Fascene), ADEMA - Regional Airports

- Reunion: Prefet de la region Reunion , Roland Garros Airport - Reunion

COVID-19 (Coronavirus) and the Australian border

From 9pm AEDT 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia.

Visa processing

There is no longer a Visa Office presence at the Australian High Commission in Port Louis.

Please refer to the following link for more information: https://mauritius.embassy.gov.au/plut/Visas_and_Migration.html

If you have not yet lodged an Australian Visa Application, you must contact the TLScontact for all pre-lodgement enquiries.
Website: https://au.tlscontact.com/

Telephone Number: +27 12 472 3800

Note: International call charges may apply if calling from overseas. There is an option to leave contact details and request a return call. The call centre is closed on South African public holidays.

After you have lodged your application you can contact Australia\'s Department of Home Affairs using its Immigration Enquiry Form. You will not receive a response if seeking to follow-up on an application that is currently within global visa and citizenship processing times.

For more information on visas please visit: Visa and Migration